Many people are taken in by fraudsters - criminals that use clever tactics and tricks to try and manipulate people.

Fraud is when someone steals property, goods or money by tricking, or trying to trick you.

Some common words to describe types of fraud include: 'scam', 'con', 'trick', 'sham', 'false representation', 'swindle', 'deceit', and many more. One common tactic used by fraudsters is to use a false identity to commit crimes.

For example: 

  • They might use fake name badges and identification. 
  • They might deceive you into buying goods or services that are not for sale, or don't exist.
  • They may provide a service, often of poor quality, but charge you many times the original amount quoted, without reason.
  • They may trick you into giving them money, even large amounts, possibly over a long period of time. 
  • They may resort to trying to frighten, bully or harass you to get more money.

If you need help and support, contact one of the providers to the right, or use the search bar at the top of this page.


If you would like to report fraud, you can do so on Action Fraud's website.

Please note that Action Fraud are a reporting centre only and will be unable to update you on the progress of a case. All reports are sent to the National Fraud Intelligence Bureau, run by the City of London Police, to assess.

Alternatively, if you or someone you know is vulnerable, you can report directly to Operation Signature at Sussex Police online or by calling 101. Operation Signature is a Sussex Police campaign to identify and support vulnerable victims of fraud. You can find further advice and information on the Sussex Police website.

You can also report scam mail to the Royal Mail for their awareness.


More information:

You can find more information around different 'types' of fraud below, along with details of local events to learn how to keep yourself safe.

Additionally you can find out more about cyber fraud specifically on the Cyber Crime page.

Romance fraud

Romance fraud is a type of crime where a person uses a fake profile to build a friendship or relationship with you for fraudulent, financial gain.

They will spend significant amounts of time talking and engaging with you to gain your trust and create a relationship with you before they ask for money. To help keep yourself safe, you can do the following:

  • If using an online dating service, stay on their messenger service to talk until you are confident the person is who they say they are.
  • Never send money to someone who you haven't met in person
  • Avoid giving away personal details

If you are concerned that a person you are speaking to may not be who they say they are, you can do a reverse image search to find out if the photo they have been using has been taken from someone else. Upload the photo they are using to google image search.

If you think you have been a victim of romance fraud, or you have suspicions of it, you can report it online to Operation Signature at Sussex Police or you can call 101. 

Alternatively you can report suspicions anonymously to Scamalytics who use the information to create a 'blacklist' of scammers and remove them from dating sites.

If you or someone you know has been a victim of romance fraud, you can find further advice and support by contacting the services listed to the right.

Business fraud

Businesses can also be at risk of fraud, especially online. You can help minimise the risk of this by:

  • Implementing robust financial controls
  • Storing financial documents securely, shredding them when no longer needed
  • Checking bank statements carefully, and reporting anything you do not recognise or find suspicious
  • Ensuring your computer software is secure and updated
  • Using effective passwords to protect your data

More information on how to help decrease the risk of cyber crime for businesses can be found on the Cyber Crime page.

Community support events in West Sussex

There are various community events currently being held in West Sussex for those who may wish to learn more about frauds and scams, and how to help protect themselves. The following events are all free to attend and you can book on by contacting them directly with the details below.

You can also keep up to date with the latest fraud and online safety events by signing up to the Staying Safe Online E-newsletter and register or login to your account, and tick 'Staying Safe Online' to subscribe.

There are no current events running. Please check back soon.


Natwest community bankers

NatWest Community Bankers offer free drop in sessions for residents about banking and are able to provide information around fraud and digital safety. You don't even have to be a NatWest customer. You can find your nearest community banker on the NatWest website and some drop in events below: 


Sue Lambert: 07711762129

Tuesday, 10:30am - 12:00pm

The Grange, Community Centre, Bepton Rd, Midhurst, GU29 9HD


Sue Lambert: 07711762129

Thursday, 13:00pm - 14:30pm

Petworth Library, Rosemary Lane, High Street, Petworth, GU28 0AU


Sam Collier: 07971380623

Storrington Library, Ryecroft Lane, Storrington, RH20 4PA

Community support events in East Sussex

There are no current events running.

Library computer buddies and connect volunteers

Library Computer Buddy Volunteers offer free 1:2:1 digital support sessions which can help you with your computer queries in East and West Sussex. Please see the links below to book onto a session.

West Sussex

East Sussex- or phone 0345 6080196

Library Connect volunteers offer up to 8 free 1:2:1 tuition sessions to help you with various digital and online activities in Brighton and Hove. Please see the link below to book on to a session.

Brighton and Hove- or phone 01273 290800

O2 gurus

Did you know that O2 have experts who can help you with your devices from how to back up your data to managing your privacy settings. You don't have to be a customer to access their free help and advice. Find more information on the O2 website.

More resources

You can find additional resources to help you here


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